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THIS IS A REVIEW OF KATE SPADE POLICY AND NOT ANY PARTICULAR STORE. So I ordered the COBBLE HILL TARYN bag on sale for $87. I put in my shipping information and by accident entered the wrong zip code, but kate spade still read the address correctly (even though the...
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1.0
I didn't like
  • Unethical return policy
  • Order cancelation
#1098860
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IN SEPTEMBER 2017 I SUBSCRIBED TO A "TRIAL" OFFER TO DR. GARY SMALL'S NEWSLETTER. LATER AFTER ONE NEWSLETTER, I DECIDED NO TO READ IT ANY MORE, SO I Canceled within two weeks. I have just spent about 40 minutes on their website trying to do this cancellation...
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#1098036
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Kate Spade - Insult to its customers
Kate Spade - Insult to its customers
Kate Spade - Insult to its customers
First time Kate Spade customer, Im looking to purchase a purse for my girlfriend. After an exhausting 30 minutes of looking I find something that I think she would like and the price is around what I'm looking to spend $149 on sale (again Im not familiar with Kate...
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1.0
#1088698
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Kate Spade - Carry on luggage

Kate Spade
#1075187
3.8
Details
Do not purchase the carry on luggage unless you are using it to travel by car. I was on a flight and they were going to charge me for the bag. I emptied everything out of it and the luggage weighted 4kg!!!! I was only allowed to take 5kg as a carry on!!!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Kate Spade - Long wait

Kate Spade
#1068293
Long wait on the phone. I'm driving to another state which is why I have waited. I just want to see how it will take. It's been 34 minutes
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Kate Spade Handbag Review

Kate Spade
#1010482
I bought a purse from Surprise sales, the purse looked way off the color I saw from online, and it had a hole on the purses, also the zipper was not sewn well the bottom seams dont center, as the price they have it's just very poor quality very disappointing.
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Short Review on December 29, 2016

Kate Spade
#982097
Following my comment, I was contacted by a Kate Spade representative. I was sent a free return shipping label and no hassle refund. Due to their efforts to resolve my complaint, I have decided to give the company another chance. I purchased the original item. Waiting for product, will give update.
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Kate spades store in Ontario Mill outlet California. The worse store manager and salesperson in the world. We went to katespade store located in Ontario Mill California and experienced the most horrible and insulting customer service ever. Here is how it happened:...
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#1077670
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I was making 2 purchases at Kate Spade and wanted to use 2 separate cards. They ran the 1st purchase and I swiped my debit card at which point it was declined. The cash is there so they supposedly reset and I swiped my card again. Since it wasn't declined, the clerk...
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I didn't like
  • Checking out and the staff
#1049490
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Attempted to make a purchase 02/01/17 - your Las Vegas outlet declined purchase twice - Chase bank reversed the charges following investigation - 3 months later Chase bank reversed the charge and stated per NY Kate spade claimed charge was valid purchase - contacted...
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#1045040
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Kate Spade - Handbag Review
Kate Spade - Handbag Review
I will not recommend this brand name. I work on the warehouse before and they pay really bad. I but MK , Coach Dooney and Boorke and Tory Burch and the bags are really good quality . I have to change one coach in the past but never like this. I filed the warranty...
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#1038428
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I placed an online order and the amount on the bill I received through email was completely different from the charge that was put on my credit card. There were various hidden fees. NOTHING was detailed on the receipt -shipping, taxes, duty fees, US currency. I needed...
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#1030955
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I ordered a decorative armillary from Homeclick. A week or two later I received a telescope boxed in the armillary packaging. I called and after waiting 15 minutes on hold was able to explain the situation to the customer service agent who said I would be contacted in...
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Anonymous
Anonymous

This was unhelpful since it has to do with Homeclick. not katespade

#1029094
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So, my husband is currently deployed and thought it would be sweet to get me a e-gift card from Kate Spade, as he knows my love for some Spade (until now). I waited....and waited....and waited....and nothing popped up in my email about a Kate Spade E-Gift card....
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1.0
I didn't like
  • Fraud
  • Customer service
  • Rip off
#1008235
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