I ordered two bracelets for two different friends . First time , they cancelled my order without them telling me but they fixed it ; however , the bracelets never got delivered still .
So I called again and the lady “took care of it “but eventually nothing got delivered a while later, so I called again and then they said it got delivered , BUT one of my friends received the two bracelets (including the bracelet I ordered for my other friend , which they also sent the wrong color ) and My other friend never received anything. I had so many issues and called so many times throughout this delivery and I demanded a refund for one of the braclets , since my other friend never received her bracelet. Also , a while ago I had ordered a bracelet for my best friend and they sent her earrings .. they’re incompetent people and I will never order from them again.
I also told a lot of people including friends , coworkers , family to never order from their website . DONT order from their website !!
Product or Service Mentioned: Kate Spade Shipping Service.
Reason of review: Order processing issue.