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2.5

The week before Christmas at the Kate Spade outlet in Vacaville CA I purchased a black dot iPhone 6 Plus case. My friend had just the iPhone 6 so yesterday I went to exchange it.

Since it was no longer on sale from when I originally bought it, they actually charged me the difference!! I contacted customer service and they said it was because it was a different product. When I said it was the same as returning a medium sweater for a large, he said no, the cases are different. Huh?!

Same case just different size.

I sure won't be going back or shopping their products again. That is for sure!

Reason of review: Return, Exchange or Cancellation Policy.

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