Product: Kate Spade Handbag Clear all filters (0 of 16 reviews match)
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my boyfriend bought me a Kate spade bag that I adored. My first “designer” bag I ever owned. I have not used it everyday. Couple weeks ago I noticed on the handles that this fake leather is peeling off. Even the cheapest bags I’ve owned for years never done that! This...
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Bookcrazy
Bookcrazy

You really need to make sure you don't have a knock off.

1.0
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Kate Spade Handbag
#1219312
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Kate Spade - Poor construction
Kate Spade - Poor construction
Kate Spade - Poor construction
I purchased a Kate spade cross body bag from Marshall’s July of 2016; this weekend the belt broke while I was using it. Marshall’s refuses to do anything because it’s past 30days. I called Kate spade and they will only repair it at cost to me stating that the one year...
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2.2
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Kate Spade Handbag
#1139363
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Kate Spade - Zippers are cheep and don't work

2 products i have bought my girl and both of them them the zippers are cheap and dont hold up
1.5
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Kate Spade Handbag
#1127242
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Kate Spade - Handbag Review
Kate Spade - Handbag Review
I filed the warranty online and they send me to the closer store and exchange the bag with Kate Spade they tell you one thing online and over the phone and at the store on kenwood Mall Ohio. . They told me then leave the bag and they will repaired the bag and then...
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Kate Spade Handbag
#1038428
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Kate Spade Handbag Review

I bought a purse from Surprise sales, the purse looked way off the color I saw from online, and it had a hole on the purses, also the zipper was not sewn well the bottom seams dont center, as the price they have it's just very poor quality very disappointing.
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Kate Spade Handbag
#1010482
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Kate Spade - Handbag Review
Kate Spade - Handbag Review
2-3 weeks after purchase the leather of the purse started ripping off. Although it was from the most expensive collection at premium outlets, toronto. I went to store and they said its because you were have hand cream on your hands when you hold the purse...most lame...
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Anonymous
Anonymous

I had a similar situation and the associate at the KS store at the Niagara Collections Outlet at the Niagara-on-the lake said there is a one year exchange policy with your rec...

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Kate Spade Handbag
#980973
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I contacted customer service and they said they will send a prepaid label from Canada Post so I can return it and get a full refund and a 15% off next purchase. They said it will take 2-3 full business days. It has been 6 business days and no email from them for a prepaid label. Ihave ordered purses and ofther studd before this bad experience and I don't want to buy Kate Spade...
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4.0
Product
Kate Spade Handbag
I didn't like
  • Poor
  • Return policy length of process
#975068
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Kate Spade - Junk dye on purse
Kate Spade - Junk dye on purse
Kate Spade - Junk dye on purse
Kate Spade - Junk dye on purse
Before I even wore the purse the red dye from the handle had rubbed off on both the front and back sides of my purse leaving a red mark.Customer service told me it was not covered by their one year warranty as it was wear and tear. Recommended that I hire a leather...
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3.6
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Kate Spade Handbag
#951011
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This company is based in China and produces fake/faux Kate Spade purses. The price is really good but that should have been a clue. Also, you are paying in "pounds sterling" even though advertised in USD. The photos are really good but again...fake. This company...
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Kate Spade Handbag
#898632
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Jcpenney - Purse dye wearing off
Jcpenney - Purse dye wearing off
A leather purse I bought at JCPenney has dye wearing off of strap that rest on my shoulder, and on top of purse around the zipper.It shows red now in those areas. Other than that my purse looks brand new inside and out. It began changing color about 5 to 6 weeks...
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Anonymous
Candy

This is a manufacturer defect not the stores problem. You need to contact the manufacturer & speak to them. Doesn't common sense tell you that???

Product
Kate Spade Handbag
#831343
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