A six month old bag, the both handles are wearing out. The actual use of the bag is just three month. I have purchase order to show the purchase date. Emailed Kate spade customer service, was told to one of their store to have bag examed. It was an online order and shipped to our home address. The closest store from me is two and half hour drive. The cost of driving to a store would be nearly $100. It is so disappointing.
Kate spade bag quality is even lower than that of Walmart bag. It is so sad. Daughter has a six year Coach bag, every stitch is fine after six years of abuse, and the straps are in good condition.
More Review Details
- Reason of review:
- Bad quality
- Monetary loss:
- Product or service
- Kate Spade Bag
- Review category
- Luxury / Jewelry
Author wants to be contacted by the company. Learn more ›
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