Kate Spade - Poor product quality

47 of 82 Kate Spade reviews

Paid $80.00 for a cover for ipad air2 cover & the leather began coming off the front of the cover in less than 6 months after my purchase.Have contacted Insipio for over a month regarding the one year warranty with no luck.

All I get is responses that say we have received your email & are reviewing your complaint.Should not take a month to respond to a customer complaint, didn't take that long for you to take my money.

This review is a subjective opinion of a user.
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  • What I liked
      No items
  • What I disliked
    • Return policy length of process

Reason of review:
Damaged or defective
Product or service
Kate Spade Ipad Air 2 Case
Review category
Auctions and Internet Stores
review #762784 by

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47 of 82 Kate Spade reviews
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Feb 22, 2016 #1116029

I purchased a handbag through Kate Spade surprise sale. After more than 12 days, the status said it's delivered, but no tracking item. I called the customer service who notify me that the item is not available for shipping. What ??.. They never notify me either my email or phone. The reason I found out is because I called them. When I complain, they said .. "nothing more we can do except offer 15% off Kate Spade". Never order Kate Spade.

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