Sumter, South Carolina
1 comment
Not resolved

Paid $80.00 for a cover for ipad air2 cover & the leather began coming off the front of the cover in less than 6 months after my purchase.Have contacted Insipio for over a month regarding the one year warranty with no luck.

All I get is responses that say we have received your email & are reviewing your complaint.Should not take a month to respond to a customer complaint, didn't take that long for you to take my money.

Review about: Kate Spade Ipad Air 2 Case.

I didn't like: Return policy length of process.

Review #762784 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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Anonymous
#1116029

I purchased a handbag through Kate Spade surprise sale.After more than 12 days, the status said it's delivered, but no tracking item.

I called the customer service who notify me that the item is not available for shipping. What ??.. They never notify me either my email or phone. The reason I found out is because I called them.

When I complain, they said ..

"nothing more we can do except offer 15% off Kate Spade".Never order Kate Spade.

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