I was trying to get a tax exempt refund for my purchase. I was using a shipping services and their address was supposed to be tax free. I kept explaining this to the rep but he wont listen. Kept insisting that i need to fax or snail mail the tax exempt form with my...Read more
I was calling to ask if you pick passenger on Market St and 6th St. . Nobody answered, I waited with anxiety, at the end the bus showed up. You need a phone when people can call when has a question. And somebody to give information from your end. People should feel...Read more
I ordered two bracelets for two different friends . First time , they cancelled my order without them telling me but they fixed it ; however , the bracelets never got delivered still . So I called again and the lady “took care of it “but eventually nothing got...Read more
I ordered a bag worth $400 on 12/21/17. Kate Spade emailed me on 12/22/17 saying my order was cancelled. I called Kate Spade and gave them all the infomation they asked for. A day after, they email me saying that the information I gave was worthless because They wont...Read more
Hey did anyone else order kate spade bags from their suprise sale last year 2017? My mother did and we never got a confirmation. The order came out of Shanghai and now we have 6,000$ in charges on her card coming out of Shanghai. Did anyone else have this issue? And...Read more
Kate spade is ridiculous
I purchased a cameron street agenda on sale this year. When i attempted to order refills for 2018, they are sold out and apparently has been since october. I refuse to order a new $200 agenda just for the refills.
Kate Spade - Useless
I got a kate spade agenda for Christmas. It had 2017 calender, no big deal right. Wrong. Contacted customer service and they are sold out with no new ones coming in. So what the *** am i suppose to do with a 2017 calender. Some one spent alot for some thing i cant use.
I ordered 2 agendas by accident because the website never took me to an order confirmation I went back and redid my order. (Also never received an email confirming the first order until about 20 minutes post order) Immediately following this I contacted customer...Read more
I went to pentagon mall and I had the worst customer service by these group of little girls who said they were the managers of the store. I thought only one store could have one manager but ok. I had two gifts from two different people from kate spade and wanted to...Read more
During black friday, KS sent me an email about 70% reduced priced and so I ordered a few items as mostly gifts. In shippn information, I realised that one item is missing but total cost is reflected to shipped items. I’ve written an email and warned them about the...Read more
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